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Bring Your Dream Build to Life – Custom Orders Welcome

Have a vision for the ultimate GPU stand? Let's collaborate. Share your custom design ideas with our Shield Maiden forge masters at sales@shieldmaiden.store, and we'll craft a concept and personalized quote to bring your dream to reality.

FAQs

Please read our FAQs page to find out more.

Are Shield Maiden GPU stands compatible with my graphics card?

Shield Maiden GPU stands offer broad compatibility with most standard graphics cards, thanks to their robust and adjustable support system. Each stand includes a high-speed PCIe 5.0 riser cable for motherboard connection. While we strive for universal fit, the GPU market is vast. For questions about compatibility with specific or less common graphics card setups, please email us at support@shieldmaiden.store – we're happy to help!

Do you offer custom GPU stand designs?

Yes! We love bringing unique visions to life. If you're looking for a custom Shield Maiden GPU stand, please email our forge masters at sales@shieldmaiden.store with your concept and specifications. We'll work with you to develop a design and provide a personalized quote for your custom creation.

Can I use a liquid-cooled GPU with a Shield Maiden stand?

While our standard Shield Maiden GPU stands are designed for air-cooled setups, we understand the appeal of liquid cooling! Currently, liquid-cooled GPU integration is best achieved through a custom order. Our forge masters can design a unique Shield Maiden stand to accommodate your specific liquid cooling radiator and tubing. Contact sales@shieldmaiden.store with your requirements, and we'll provide a custom quote. We're also working towards a dedicated Shield Maiden liquid-cooled product line to make this even easier in the future!

How long does it take to receive my order? What is the production/shipping timeframe?

Each Shield Maiden GPU stand is meticulously handcrafted to order by our forge masters. Please allow 5-7 business days for production before your order is shipped. Shipping times will vary depending on your location, but typically range from 3-5 business days within the US 7-14 business days for international orders. You will receive a shipping confirmation email with tracking information once your order is on its way.

What is your return policy?

We stand firmly behind the handcrafted quality of Shield Maiden GPU stands. If you are not completely satisfied with your purchase due to a manufacturing defect, please contact us at support@shieldmaiden.store within 14 days of receiving your order to discuss a return or exchange.

Due to the custom and made-to-order nature of each Shield Maiden creation, we cannot accept returns for reasons other than manufacturing defects. This policy covers issues such as:

* Significantly flawed or damaged wood finish upon arrival (not minor natural wood grain variations).
* Structural instability or breakage due to manufacturing error.
* Non-functional PCIe riser cable due to a manufacturing fault.
* Significant dimensional discrepancies from your order specifications caused by our production error.

This policy does not cover:

* Minor natural variations in wood grain, color, or fire-treatment patterns (inherent in handcrafted artisan processes).
* Subjective dissatisfaction or "change of mind."
* Damage resulting from customer misuse, improper installation, or modifications.

For complete details, please refer to our full Return Policy linked in the website footer.

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